
Bridging Cultures in Decision-Making During a Merger
Two organisations clashed post-merger.
Our 4C Diagnostic uncovered hidden fractures; leaders reset collaboration and role clarity.
Outcome: alignment restored, retention risk reduced.
Client A newly merged leadership team.
Challenge Decision meetings dragged and execution slipped. Competing leadership styles created gridlock.
What we measured Decision-making culture profiles. The heatmap showed almost half of leaders prioritised competition and results, and almost half prioritised collaboration and consensus, with innovation and structure under-represented. This imbalance made agreement hard and slowed delivery.
What we did
Helped leaders spot cultural blind spots that shaped their choices
Agreed shared decision principles that balanced speed, innovation, structure and collaboration
Brought quieter, under-represented voices into the process
Impact
Decisions made in minutes, not hours
Leadership aligned on goals and trade-offs
Trust and engagement improved across the team
What they learned “We were not fighting each other. We were fighting our own assumptions.”
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